Warranty
Our

Warranty

WARRANTY CONDITIONS

Trudeau products are designed to delight our customers, while making their lives more beautiful. We take pride in the quality and craftsmanship of each item in our collection, and we stake our reputation on it. If a Trudeau product should ever prove defective in its materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form.

As we do not sell our products directly to our consumers, Trudeau unfortunately does not provide replacement parts to customers.

Here are the warranties that apply to Trudeau and Trudeau Maison products. Please note that some products may have a different warranty delay. In that case, you can refer to the descriptive page of the product on this website.

1 YEAR WARRANTY on Trudeau and Trudeau Maison products

This Trudeau product is warranted to be free from defects in material and workmanship under normal household usage for one (1) year from the date of purchase (please keep your proof of purchase since it will be necessary for any claim). This warranty solely applies to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the product fails due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online. Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.

5 YEAR WARRANTY on mills, on-the-go bottles and on the Fuel collection

This Trudeau product is warranted to be free from defects in material and workmanship under normal household usage for five (5) years from the date of purchase (please keep your proof of purchase since it will be necessary for any claim). This warranty solely applies to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the product fails due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online . Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.

10 YEAR WARRANTY on baking pans

This Trudeau product is warranted to be free from defects in material and workmanship under normal household usage for ten (10) years from the date of purchase (please keep your proof of purchase since it will be necessary for any claim). This warranty solely applies to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the product fails due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online . Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.

LIFETIME WARRANTY on the grinder of Professional mills

The grinder of the Professional mills collection is warranted to be free from defects in material and workmanship under normal household usage for life. Other components of the mill are warranted to be free from defects in material and workmanship under normal household usage for five (5) years from the date of purchase (please keep your proof of purchase since it will be necessary for any claim). The foregoing warranties solely apply to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the mill’s grinder, or any of its other parts, fail due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online . Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.

10 YEAR WARRANTY ON COOKWARE

This Trudeau product is warranted to be free from defects in material and workmanship under normal household usage for ten (10) years after date of purchase. This warranty does not cover misuse, failure to use in accordance with our Use and Care Instructions, or normal wear-and-tear (please keep your proof of purchase since it will be necessary for any claim). This warranty solely applies to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the product fails due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online . Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.

5 YEAR Limited WARRANTY on mills

The grinder only of glass mills is warranted to be free from defects in material and workmanship under normal household usage for five (5) years from the date of purchase (please keep your proof of purchase since it will be necessary for any claim). The foregoing warranty solely apply to the product’s first owner. Trudeau reserves the right to optionally repair or replace it with the same product or a product of equivalent value. If the mill’s grinder fail due to defects in materials or workmanship, please contact the store where it was purchased before returning it along with the original, dated, proof of purchase, or complete our return form online . Trudeau does not provide replacement parts. When applicable, shipping costs are covered by the customer.